Design Thinking: Is it different for services?
Overview of Post: A quick thought (with links) on some of the growing questions regarding the definitions and differences in the areas of Design Thinking.
Thoughts on Post: I agree that we are in need of some clarification and perhaps differentiation in the various worlds that Design Thinking is being used. Most of my experience has been that each area mentioned below is using the skills of Design Thinking to impact a specific problem or system. It can be a product, service, or position. The process of Design Thinking is not limited or defined by any one field..
Recently, there has been a flurry of activity around some new terms, Design thinking and Design leadership. I think they are interesting terms, and describe some new directions for design. Design thinking, suggests to me, that designers have a different way of thinking – visual, abductive etc, which means that they have relevance outside of the product sphere (meaning also services).
Design leadership means two things to me. One is to achieve a leading position in the market through the strategic use of design (Apple comes to mind here… again). The second is to use design thinking in your role as a leader – that is – using design qualities in your leadership role. These are both exciting terms and a useful development from the design management term that has been around for quite some time. Read the rest of this entry »










Overview of Post: Brian Matt jumps in from a designers perspective on the issues that arise with explaining what design, much less Design Thinking actually is…