Overview: This addresses the ongoing conversation about the term “Design Thinking”
Thoughts: In all honesty, it really doesn’t matter, does it? If people get the concept, and are able to be more effective in their processes, then who cares what it is called? I do think the links in this post are worth following .
I have a… complicated relationship with the phrase “design thinking”. Over 4 years ago, I wrote a post, “The Dark Side of Design Thinking” that looked at the shortcomings of the designer’s perspective, and even earlier, lamented how the phrase “design thinking” was being used to mean “thinking that I like,” and not really about design.
But then I also co-wrote a book that addresses the value of design approaches (and I’ve been known, in person, to say that it’s a book about “design thinking” that never uses the phrase “design thinking”).
I most recently blogged on Harvard Business about “Why Design Thinking Won’t Save You”, because I find myself, again, fed up with how people use this phrase in such a way that it’s essentially meaningless, and it seems to serve little more than helping sell design firms trying to be more strategic, or sell business magazines in desperate need of appearing hip.
The problem I faced in that post is that there’s no good alternative term for the kind of thinking I promote, which is a wildly multi-disciplinary approach. Dev tried with “hybrid thinking”, but I found that phrase too limiting. I considered “integrated thinking,” but it’s too vague, and too similar to Roger Martin’s integrative thinking. Perhaps the best term I found was “post-disciplinary,” ironically enough from IDEO’s Jane Fulton Suri (ironic because the rise of the phrase “design thinking” is pretty much all due to IDEO).
Something I don’t address in my post, but where I think there’s a real opportunity for exploration, is to identify how this wildly multi-disciplinary thinking actually does contribute to organizational success in the 21st century.